Phone (678) 778-1195
mjenkins@technologychef.com
Resume for Mike Jenkins
Technical team
builder with project & product management, consulting, strategy,
support, and operations leadership experience.
Lead by example mentor and instructor.
Strong business analysis skills combined with toolkit
resulting in time-saving and accuracy.
|
•
MBA/Technology Management,
2004 |
•
BS/Computer Software, 1994 |
|
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PMP Certification, |
•
Certified Rational
Consultant/RMUC |
Career Summary
Quilogy,
General/Operations Manager, National
Healthcare Practice
Hire and build team of managing
consultants responsible for project management, delivery, and client
satisfaction. Develop
templates, best practices, and overall sales and delivery
methodology for Healthcare Practice.
Review proposals, statements of work, and project
documentation. Develop
worksheets to expedite project estimates.
Review and approve estimates prior to submission to internal
legal workflow and client.
Assist legal team to redefine contract templates including
assumptions, boilerplate, and variable sections to create a common
format and simplify the creation of the contracts. Mentor project
managers to manage 10-15 simultaneous projects involving over 50
consultants.
Manage delivery operations, manage
projects, participate in business development, and create
requirements, functional specifications, and architectural
strategies. Architect
and develop proof-of-concept solutions.
Grew total healthcare team from 3 to 30 within 18 months.
Manage monthly P&L with
trending from investment to self-funded growth.
Analyze market and build partnerships with 3rd
party vendors.
Eclipsys Corporation,
Product Manager/Project Manager for
$300M Healthcare Software Company
Redesigned
implementation methodology to deliver healthcare integration
products on time and budget.
Provided lessons learned and specifications to development.
Managed up to 12 simultaneous projects totaling over $3
million. Wrote SOWs and
sold follow-on engagements valued over $1M.
Managed the
deployment of a CDC initiated, National Electronic Disease
Surveillance System (NEDSS) implementation with the State of Hawaii,
Department of Health.
Provided guidance to several Midwest state
health departments on their NEDSS strategies.
Worked with
client and internal Physicians, Nurses, and staff to identify,
define, prioritize, and justify product direction and technical
strategy for thin-client clinical management and secure messaging
system. Advised
development, QA, documentation, and training staff.
Trained the trainer and presented product to clients and
internal teams. Developed multi-version release plans that focus on
time and quality enabling faster time-to-market with reliability and
performance.
Participate
in cross-vendor scope meetings. Design technical architecture for
company participation in IHE (Integrating the Healthcare Enterprise)
proof of concept application. Write web services and XML/XSLT
transformations along with browser logic to demonstrate
interoperability.
BCE Emergis,
Senior Solutions Architect for Major
Credit Card Processing Project
Architected B2B payment method enabling variable rate
credit. Helped clients
understand technology strengths and limitations.
Wrote requirements, specifications, and service level
agreements, and design documentation for multiple client solutions.
North Highland,
Principal Consultant for $50M
Management Consulting Firm
Managed team to design a hybrid
development methodology combining the best practices of RUP,
Designed strategy and approach to
migration of
Prodigious Communications,
Free-Lance Consultant/Entrepreneur
for Startup
Rescued NYSE.COM project at
Built project plan templates and
trained other Project Managers to use MS Project. Critiqued Project
Manager’s response to RFPs and client demands. Mentored team for
risk management, status reporting, documenting decisions, and
customer expectation management.
Manhattan Associates / Kurt Salmon
Associates,
Director for $100M
Built and managed a team of
ClientLink,
Director for $10M Software
Development Company
Project manager that led the
successful turnaround of a $2M AS/400 to Visual Basic/Oracle,
Client/Server financial management system by developing and managing
the budget, project plan, documentation, and deliverables.
Sprint,
Senior Product Manager for Big 3 Long
Distance Carrier
Recruited to rescue software
development projects
Managed the design and deployment of
hardware and software for the network, infrastructure, and
value-added services in support of Sprint’s video conferencing
service. Led the team that designed and developed Sprint’s T.120
data conferencing services. Developed technical solutions, created
the marketing plan, integrated these services with other Sprint
products, wrote the service level agreements, and built the support
team.
WICAT,
Director of Engineering for $20M Computer Based Training Company
Reduced product development time from 24 to 9
months by orchestrating a team of senior electrical, mechanical,
software engineers, and vendors to build a 3D aircraft cockpit
trainer.
Reengineered worldwide product development, support,
and systems installation department.
This reduced product discrepancies from 250 to 20, decreased
the average help desk call time open from 16 to 8 minutes, and
increased customer satisfaction survey results.
Chief architect, hands-on developer, and QA lead on teams that created object oriented client/server products in C, C++, Visual Basic, Assembler, and Smalltalk for DOS, Windows, Novell, and WMCS (a Unix derivative). Handled pre-sales support providing customer specific technical solutions and proposals.
Other
Chattahoochee
Instructor (PMP, Microsoft Office)
(part-time)
Designed
curriculum and facilitated PMP Certification Course for local
technical college with 100% pass rate.
Keywords
Methodologies/Frameworks
6 Sigma,
Activities
Budgeting, Business
Analysis, Customer Support, Design, Helpdesk, Implementation,
Hiring, Integration, Interviewing, Planning, Product Management,
Programming, Project Management, Software Architect, Sales Support,
Strategic Planning, Systems Testing, Team Building, Testing, Unit
Testing
Industries
688, Aegis, Army,
Aviation, Business Credit, Coast Guard, Consumer Credit, Department
of Defense (DOD), Financial, Healthcare, Mortgage, Navy, Networks,
Power Systems, Submarine, Telephony, Videoconferencing, Weapons
Control
Technologies
AS/400, DEC, HP,
DOS, HP-UX, Linux,
OS/400, Palm, Pocket PC, Solaris, Windows, WMCS
Access, DB2, MySQL,
Oracle, Office, Paradox, SQL CE, SQL Server, Sybase
Avaya, B2B, B2C,
Client/Server, Content Management,
IIS, SharePoint,
InfoPath, Eclipse, WebSphere, JBoss
Languages
.
Regulations
HIPAA, FCC Part 97